Credit Controller - Central Scotland

W&A are pleased to be supporting a large, internationally operating organisation in the appointment of a Credit Controller to join its UK finance operations team. This role offers the opportunity to take ownership of a client ledger within a high-volume, fast-paced environment, supporting timely cash collection and a strong customer experience.

Based in Glasgow, the position operates within a collaborative finance function and plays a key role in supporting wider working capital and operational objectives.

The Opportunity

As a Credit Controller, you will be responsible for managing a portfolio of client accounts, ensuring invoices are collected in line with agreed terms and internal processes. Working closely with internal stakeholders across billing, sales and finance, you will resolve queries efficiently, maintain accurate records and contribute to a ‘right first time’ approach across Order to Cash.

Key Responsibilities

• Manage a portfolio of client accounts, ensuring timely and effective cash collection
• Proactively chase outstanding debt using all available communication channels, with a focus on telephone contact
• Build strong relationships with internal and external stakeholders to resolve queries and secure payment
• Deliver monthly debt, cash collection and DSO targets
• Produce monthly customer statements and support accurate payment allocation
• Work collaboratively with Billing, Sales Ledger and Placement Support teams to maintain accurate customer records
• Maintain accurate and up-to-date records within SAP
• Attend regular ledger reviews with the Credit Control Team Lead
• Escalate accounts to legal or third-party partners where appropriate
• Ensure compliance with internal processes, controls and financial policies

What You’ll Bring

• Strong collections experience, ideally within a B2B environment
• Good understanding of Order to Cash processes and credit risk principles
• Experience managing a high-volume ledger
• Working knowledge of SAP and strong Microsoft Excel skills
• Confident communication and negotiation skills, with the ability to engage stakeholders at all levels
• Strong attention to detail, sound judgement and a proactive, problem-solving mindset

Package & Benefits

• Pension contribution
• 37.5-hour working week
• Hybrid working model based in Glasgow

Reasons to Join

• Join a well-established, globally operating organisation
• Be part of a supportive and collaborative finance team
• Opportunity to develop credit control expertise within a structured, professional environment
• Exposure to a high-volume, commercially focused finance operation

To learn more or apply, please contact Laura Buchanan Owen at laura@wilkinsonandassociates.co.uk for a private and confidential discussion. Alternatively, submit your CV and we’ll be in touch.